“Remember, always, that everything you know, and everything everyone knows, is only a model. Get your model out there where it can be viewed. Invite others to challenge your assumptions and add their own.”
― Donella H. Meadows, Thinking in Systems: A Primer
Ever attended meetings where ‘wicked’ problems and possible solutions are discussed
– but the meetings seem to go on endlessly without a single solution in sight? Or,
applying ‘quick-fix’ solutions to find that the fire breaks out somewhere else?
‘Discovery’ is a process of open-ended exploration, to define an inquiry that all stakeholders have an interest in pursuing. Skilled facilitators understand the importance of Discovery, and use a series of interviews to peel layers and include all key stakeholders.
Albert Einstein once said: “If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.” Facilitators define this differently – they focus on outcomes, or goals: what is sought to be accomplished. This focus on outcomes helps to dampen the ‘blame-game’ that manages to associate itself with ‘problems’.
Discovery, as a process, goes beyond establishing who stakeholders are. Different processes are used to create collaboration and a sense of shared accomplishments among participants – creating a platform to engage in co-creating solutions.
Ask a Facilitator for more details. You can find a listing of facilitators, city-wise, Click here.